Shipping Policy

Shipping Policy

Overview

All products at tatvikahomes.com are designer-made and handcrafted with great care and precision. Due to the intricate nature of ethnic craftsmanship, we ensure only the highest quality products are dispatched to our customers.

Delivery Timelines

We deliver worldwide using reliable courier partners. For domestic (India) orders, products are delivered within 7 to 10 business days. For made-to-order (MTO) products, dispatch is generally done within 3 to 7 days of order confirmation, and may vary depending on product availability and customization.

Note: Dispatch and delivery timelines are indicative and subject to change due to customization, supplier logistics, or unforeseen circumstances.

Shipping Charges

  • India: Free shipping on all orders.
  • International: Shipping charges apply as per actual courier costs. Customers will be informed via email before dispatch and must pay applicable charges.

Taxes and Duties

For international orders, VAT / GST / Customs Duties / Import Charges are to be paid by the customer at the time of delivery as per the courier partner's terms. These charges are not included in the product prices and vary from country to country.

Note: These fees are out of our control and are governed by the destination country’s laws.

Transit Insurance

All shipments dispatched by tatvikahomes.com are fully insured at no extra cost to the customer.

Shipping Address Guidelines

  • We do not ship to P.O. Box or Drop Box addresses.
  • Please provide a complete address with postal code to avoid delays.
  • Reshipping charges apply for failed deliveries due to incorrect/incomplete addresses.

Change of Shipping Address

You can change your shipping address within 24 hours of placing the order by logging in to your account and visiting the ‘My Account’ section. No changes will be accepted after this window.

Multiple Product Orders

If you purchase multiple items in one order, they will be shipped together. However, if customization is required on one or more products, the order will be dispatched only after the customization is completed.

Delays in Delivery

tatvikahomes.com shall not be liable for delays caused due to natural calamities, public holidays, or unforeseen events. In case of stock unavailability, customers will be notified via email to choose an alternative, store credit, or refund.

Definitions

  • Billing Address: The address where the customer receives credit card or bank statements.
  • Shipping Address: The address where the purchased items will be delivered.